To set up Microsoft Office 365, login to cPanel, then add/update the following DNS records for the domain(s) in question:

example.com.au. 300 MX 0 example-com-au.mail.eo.outlook.com.
example.com.au. 3600 TXT MS=ms000000
autodiscover 3600 CNAME autodiscover.outlook.com.
example.com.au. 3600 TXT “v=spf1 include:outlook.com ~all”
_sip 3600 SRV 100 1 443 sipdir.online.lync.com.
_sipfederationtls 3600 SRV 100 1 5061 sipfed.online.lync.com.
sip 3600 CNAME sipdir.online.lync.com.
lyncdiscover 3600 CNAME webdir.online.lync.com.

  • The MS record shown in red is a number supplied by Microsoft as part of the verification rocess.
  • The MX record contains the domain name as a prefix, with periods replaced by hyphens.

Then, change the Email Routing setting down the bottom to “Remote Mail Exchanger”.